With Dropbox acquiring several key assets from Secomba GmbH i.L., Boxcryptor will be discontinued and we will cease our service. All users and customers will be able to continue using the service until the end of their contractual term. To migrate away from Boxcryptor, you will have to decrypt all your files to keep access to them.
Decrypting your files is easy: You can simply copy and paste all files within the Boxcryptor drive to a secure location using CTRL+C on the source files and CTRL+V in the target directory. Alternatively, you can use the Explorer's or Finder's context menu entries for that.
When everything is decrypted, you can then delete all encrypted source files.
If you have many files to migrate and would run into low disk space issues doing so, you might want to decrypt and delete the corresponding source files in batches.
If you are concerned that you might lose access to files encrypted by Boxcryptor you currently do not have physical access, we strongly recommend downloading the latest client software and exporting your keys as described below. This way, even after your account has been deleted or the Boxcryptor service is shut down, you will be able to decrypt any files later on.
It is possible to export your keys, which are stored on our servers, into a local key file. This key file can be used in combination with a local account, which does not require any connection to our servers. Even if our service would be interrupted for a long time or will completely shut down, you would always be able to use Boxcryptor to access your files which have been encrypted.
You can export your keys when you sign in to your account on our website:
The local account's purpose is to serve as a backup way to your files even if the Boxcryptor servers are not reachable. It achieves this by managing your keys locally in your own key file.